This is almost impossible to find somebody that works in business, and wouldn’t be familiar with the idea of outsourcing. Nevertheless, as this term has tons of different definitions, this may be understood in a bit different manner. In consequence, for many companies outsourcing may mean something a little different. In general outsourcing refers to the practice of transferring some functions to a third party. As a result of that, the firm can focus on the core business.
However, as the outsourcing grows and develops, it is becoming to be somewhat an umbrella term for different activities. It is the case especially in the field of IT, where outsourcing might be used for entirely different purposes. For instance, IT outsourcing was initially used mainly for rather basic activities. If firm didn’t own its own IT department, then it was repeatedly useful to hire services of another specialized enterprise, that can solve IT problems. Lately, it became obvious that even if firm already has its own IT department, it might not be necessarily the best solution. That was a moment when many companies understood that it may be worth to focus on the core activities, when outsourcing the other ones. Thanks to that, the company can become even more competitive.
A short time ago, as IT outsourcing had been growing, another issue became obvious – that sometimes it may be difficult for the company to define by itself the ideal process as well as solution that could address the most important IT problems of the organization. IT outsourcing were a useful answer for that problems. For instance, it was enough for the company to describe challenges they are facing, and IT outsourcing company would came up with the complete as well as complex objectivity software, which would be an optimal answer for all already discussed needs. Because of this, the company can be much ahead of other competitors.
Presently, IT outsourcing seems to be a lot more than only delegating IT tasks to the third party. At this moment it is more about predicting the new opportunities which IT solutions can offer and introducing of these changes. Occassionally it is even presented as quite new approach in which business cooperate with new technology.